In recognition of the seamless and inventive way PCs can now be automatically self-healed from small break/fix issues and catastrophic failure, Pink Elephant, the global IT Service Management leadership certification and training organization awarded its top prize for IT Excellence to Utopic Software’s Persystent Suite.
Utopic, a leader in imaging, repair and configuration management solutions, was selected among four finalists at Pink Elephant’s 20th Annual International Conference & Exhibition, “Pink16,” in Las Vegas for Innovation of the Year. Persystent is a cloud-based and on-premise platform that facilitates repair and recovery of compromised or mis-configured devices. It achieves this in near real-time and without manual intervention with a single reboot of a device. Visit our main website at www.utopicsoftware.com.
As part of the thorough judging process, Utopic proved that a PC experiencing a catastrophic failure resulting from a malware breach, could be “self-healed” with a healthy, approved image in only 45 seconds. It successfully met the judging panel’s rigorous requirements of a solution that could positively impact the ITSM community and be translated into best practices.
“This acknowledgement goes far in confirming the viability of automated self-healing that can repair and recover any PC in less than a minute regardless of the damage.” said Utopic CEO Bob Whirley, “More specifically, it validates the incredible hard work and vision our team has put in to developing a comprehensive and game-changing solution. It is truly a great honor.”
According to Utopic, Persystent Suite achieves ITSM’s most important goal: getting users back up and running in the shortest amount of time and thereby promoting greater amore controlled compute availability and productivity. Studies have shown that Persystent reduces break/fix incidents by more than 70 percent. Through automatic corrective action, what called “self-healing,” an ideal state is reapplied during the pre-boot process and the user is back up and running within minutes without loss of data, setting or applications.
“All the finalists were truly innovative, but what tipped the balance was that the judging panel thought the Persystent solution would have the biggest, broadest and most positive impact on the ITSM community, ” said George Spalding, Executive Vice President, Pink Elephant. “We congratulate the Utopic team and look forward to continued innovation from them in the future.”
According to the organizers, a record number of nominations were submitted this year from organizations of all sizes and from virtually every industry. Pink Elephant’s IT Excellence Awards are considered one of the industry’s preeminent honor. See Pink Elephant’s press release
“We are absolutely thrilled and gratified the judging committee made up of our peers and other subject experts at Pink Elephant recognized the value Utopic brings and that our Persystent solution is a proven path towards that value,” Whirley added. “As a fast-growing technology company, it’s gratifying to know our team has made significant inroads into changing how change management is perceived, deployed and managed.”
Whirley has been invited to speak at next year’s conference.
The IT Excellence Awards were created to honor and generate public recognition of the achievements and positive contributions of organizations contributing to the ITSM community.
Pink Elephant is a premier global training, consulting and conference service provider, and has an undisputed reputation for leading the way. They are proud of their pioneering and innovative spirit, which has enabled them to introduce and spearhead many revolutionary concepts and programs since their inception forty years ago. Pink Elephant has grown to become recognized globally as The IT Service Management Experts and is very proud of its commitment to IT best practice frameworks. In fact, Pink Elephant has been involved in the “ITIL project” since its inception in 1989.